Front of House Assistant

Front of House Assistant Job DescriptionThe Duchy Nursery is located at the heart of the Duchy estate, just off Cott Road and Restormel Castle can be seen from across the valley. With gardens, walks and incredible views, delicious food, inspirational shopping and a superb range of quality indoor and outdoor plants, the nursery is very much a destination venue for a growing number of visitors.PositionAre you ready to join our vibrant Restaurant and Café Front of House team? We're on the lookout for some superstars who are not just motivated and customer-focused but also bring a sprinkle of fun to our service excellence! If you love creating memorable experiences for guests while contributing your unique flair to our operation, we want to hear from you! Our shifts are mostly during the day, with a few evenings for special events and occasions.DutiesIn this front-facing customer service role, you'll be the friendly face our guests see in any of our dining areas. Your day will be filled with taking orders at tables, running delicious food and drinks, and even shaking things up behind the bar with Barista coffees and homemade spritzes! Keeping your work sections organised while delivering top-notch customer service will be your daily mission.Being a whiz with payments and navigating our Epos systems is key, so if you have those skills, you're already ahead of the game!While having food hygiene qualifications, barista training, and hospitality experience is a bonus, don’t worry if you’re new to the scene – we’ll provide all the training you need to shine!The right candidateRelevant hospitality experience in a bustling environment.A professional, motivated spirit with a can-do attitude.A love for teamwork in a driven, fun-loving crew.A passion for food and drink that shines through!Natural customer focus, always aiming to provide the best service.Organized and efficient, with a knack for planning and thinking on your feet.You will need to have a current driving license or guaranteed transport and strong empathy with the objectives of the Duchy of Cornwall and the implementation of the Duchy’s policies.Reward PackageAlthough primarily daytime hours, there will be the need for occasional evening working for events and suppers. All positions will include some weekend working.£12.60 per hour (for those aged 18 and over)You will be entitled to 28 days holiday including bank holidays which will be prorated for part time positionsBenefits package includes:12% non-contributory pension scheme – this is in addition to your salaryComplimentary staff meals and drinks whilst on dutyStaff discounts across all departmentsSecure and free parkingProvision of uniformSuite of additional benefitsWellbeing benefits platforms The Duchy of Cornwall aims to recruit the very best employees from varied cultural and social backgrounds, with a variety of skills & experiences.