Skip to main content

Cookie Policy

Cookie Policy of Duchy of Cornwall Nursery

Cookies and other Identifiers consist of portions of code installed in the browser that assist the Owner in providing the Service according to the purposes described. Some of the purposes for which Cookies are installed may also require the User's consent.

Where the installation of Cookies is based on consent, such consent can be freely withdrawn at any time following the instructions provided in this document.

Technical Cookies and Cookies serving aggregated statistical purposes

  • Activity strictly necessary for the functioning of the service

    Duchy of Cornwall Nursery uses Cookies to save the User's session and to carry out other activities that are strictly necessary for the operation of Duchy of Cornwall Nursery, for example in relation to the distribution of traffic.

  • Activity regarding the saving of preferences, optimization, and statistics

    Duchy of Cornwall Nursery uses Cookies to save browsing preferences and to optimize the User's browsing experience. Among these Cookies are, for example, those used for the setting of language and currency preferences or for the management of first party statistics employed directly by the Owner of the site.

Other types of Cookies or third parties that install Cookies

Some of the services listed below collect statistics in an anonymized and aggregated form and may not require the consent of the User or may be managed directly by the Owner - depending on how they are described - without the help of third parties.

If any third party operated services are listed among the tools below, these may be used to track Users’ browsing habits – in addition to the information specified herein and without the Owner’s knowledge. Please refer to the privacy policy of the listed services for detailed information.

  • Analytics

    The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

    Google Analytics

    Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location Duchy of Cornwall Nursery is accessed from, (“Google”). Google utilizes the Data collected to track and examine the use of Duchy of Cornwall Nursery, to prepare reports on its activities and share them with other Google services.
    Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United States – Privacy PolicyOpt Out; Ireland – Privacy PolicyOpt Out. Privacy Shield participant.

  • Displaying content from external platforms

    This type of service allows you to view content hosted on external platforms directly from the pages of Duchy of Cornwall Nursery and interact with them.
    This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

    Google Maps widget (Google Ireland Limited)

    Google Maps is a maps visualization service provided by Google Ireland Limited that allows Duchy of Cornwall Nursery to incorporate content of this kind on its pages.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

    YouTube video widget (Google Ireland Limited)

    YouTube is a video content visualization service provided by Google Ireland Limited that allows Duchy of Cornwall Nursery to incorporate content of this kind on its pages.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: Ireland – Privacy Policy. Privacy Shield participant.

  • Heat mapping and session recording

    Heat mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
    Some of these services may record sessions and make them available for later visual playback.

    Hotjar Heat Maps & Recordings (Hotjar Ltd.)

    Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
    Hotjar honors generic „Do Not Track” headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar’s opt-out information here.

    Personal Data collected: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.

    Place of processing: Malta – Privacy PolicyOpt Out.

  • Infrastructure monitoring

    This type of service allows Duchy of Cornwall Nursery to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
    Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of Duchy of Cornwall Nursery.

    StatusCake (TrafficCake Limited)

    StatusCake is a monitoring service provided by TrafficCake Limited.

    Personal Data collected: Cookies and Usage Data.

    Place of processing: United Kingdom – Privacy Policy.

  • Traffic optimization and distribution

    This type of service allows Duchy of Cornwall Nursery to distribute their content using servers located across different countries and to optimize their performance.
    Which Personal Data are processed depends on the characteristics and the way these services are implemented. Their function is to filter communications between Duchy of Cornwall Nursery and the User's browser.
    Considering the widespread distribution of this system, it is difficult to determine the locations to which the contents that may contain Personal Information of the User are transferred.

    Cloudflare (Cloudflare Inc.)

    Cloudflare is a traffic optimization and distribution service provided by Cloudflare Inc.
    The way Cloudflare is integrated means that it filters all the traffic through Duchy of Cornwall Nursery, i.e., communication between Duchy of Cornwall Nursery and the User's browser, while also allowing analytical data from Duchy of Cornwall Nursery to be collected.

    Personal Data collected: Cookies and various types of Data as specified in the privacy policy of the service.

    Place of processing: United States – Privacy Policy.

How to provide or withdraw consent to the installation of Cookies

In addition to what is specified in this document, the User can manage preferences for Cookies directly from within their own browser and prevent – for example – third parties from installing Cookies.
Through browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that may have saved the initial consent for the installation of Cookies by this website.
Users can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari and Microsoft Internet Explorer.

With regard to Cookies installed by third parties, Users can manage their preferences and withdrawal of their consent by clicking the related opt-out link (if provided), by using the means provided in the third party's privacy policy, or by contacting the third party.

Notwithstanding the above, Users are hereby informed that they may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most of the advertising tools. The Owner thus recommends that Users make use of these resources in addition to the information provided in this document.

Owner and Data Controller

General Manager
Duchy of Cornwall Nursery
Cott Road
Lostwithiel
PL22 0HW

Owner contact email: marketing@duchyofcornwallnursery.co.uk

Since the installation of third-party Cookies and other tracking systems through the services used within Duchy of Cornwall Nursery cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, the User is kindly requested to consult the privacy policy for the respective third-party services listed in this document.

Given the objective complexity surrounding the identification of technologies based on Cookies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of Cookies by Duchy of Cornwall Nursery.

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through Duchy of Cornwall Nursery (or third-party services employed in Duchy of Cornwall Nursery), which can include: the IP addresses or domain names of the computers utilized by the Users who use Duchy of Cornwall Nursery, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using Duchy of Cornwall Nursery who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Duchy of Cornwall Nursery. The Data Controller, unless otherwise specified, is the Owner of Duchy of Cornwall Nursery.

Duchy of Cornwall Nursery (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by Duchy of Cornwall Nursery as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

Cookies

Small sets of data stored in the User's device.

Legal information

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to Duchy of Cornwall Nursery.

Latest update: January 27, 2020