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A Covid update

Following the recent Government updates on Covid rules and guidelines we have carefully considered what adjustments we will be making to allow freedom and choice for our customers and staff whilst continuing to provide a safe and enjoyable environment.

Following this weekends announcements from Government, all customers and staff (except those that are exempt) will be required to wear masks in the shop, glasshouse and in the tunnels as well as when on route to dining tables from Tuesday 30th November 2021. Once sat face masks can be removed.

We will continue to do the following to ensure your health & safety:

  • Track and Trace along with the NHS app capture will continue. You will be asked to scan or leave your details at the entrance on arrival if you are dining.
  • Tables will continue to be controlled, sanitised and allocated with our virtual queuing system in place.

We will continue to remain vigilant to the array of challenges that Covid presents to us all and ensure that we exceed the requirements as set out by Government. We will also strive to present the best experience that we can in the circumstances allowing visitors to take personal responsibility for their own wellbeing and safety.